Provide security

Confirmation Bias

The confirmation of one's own expectation.

Hand-drawn field of colorful flowers with a magnifying glass over red flowers, next to an orange speech bubble in German about roses.

How it works

People tend to interpret information in a way that confirms their own expectations. Ex: Eating chocolate on “cheat day” is okay.

When to use it

Use the effect if you want to create trust and security with your customers.

Online examples from practice

Confirm assumptions

Support emotional buying decisions with supporting statements.

  • Find out what assumptions and presumptions your visitors have
  • Address the reputation of your company or industry
  • Affirm positive assumptions about your product
  • Confirm the expectations of your visitors
German text card reading an athlete's attitude about eating healthily above a green panel of fitness meal benefits such as organic, quick to prepare and plastic-free packaging.
German text card with an athlete's attitude about healthy eating but no time to cook, above a green panel listing fitness meal benefits.

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